Discover our custom
jewellery design process

Whether you have a clear vision or need some gentle guidance, our intimate jewellery design experience means you’ll walk away with a ring that you’ll treasure forever.

Stage one: Discovery

Get in touch with us to arrange a complimentary discovery appointment with our award-winning jeweller, Laura. We can meet with you in person at our Adelaide studio, or virtually for interstate clients.

At this first step in the process we gather the basics about your project – including your budget, style preferences, inspiration, and timeframe.

We encourage you to look through our existing designs as inspiration or reference of elements you’d like to incorporate in your bespoke Ezara.

Stage two: Collaboration

Your vision is our purpose, and we see our bespoke process as a collaboration.

You’ll meet with our jeweller and gemmologist Laura either in our Adelaide studio or virtually to discuss the information gathered in our initial conversation.

During this appointment, we’ll share our initial design concepts, stone recommendations and metal suggestions based on our extensive gemmological and jewellery manufacturing experience.

Stage three: Stone selection

Based on your bespoke design, our gemmologist will source your perfect stone from our trusted network of like-minded suppliers, who are all committed to ethical and sustainable practices. We’ll look both locally and internationally if needed.

After we undergo a strict selection process, we’ll confidently present several hand-picked options that are perfect for your piece.

At this stage, we also provide accurate quotes for your finalised design with each proposed stone. We’ll present these to you in person or virtually if needed.

Stage four: Handcrafting your treasure

Once your perfect stone/s have been selected and your design is finalised, we’ll secure both components with a deposit. Your deposit not only locks in your perfect stone, it also reserves the time needed to handcraft every element of your piece by our jeweller.

Every Ezara piece is handmade to order in our Adelaide workshop by our award-winning jeweller Laura.

We set our bespoke production timeline at four to six weeks to allow for the highest quality hand manufacture. We encourage clients with a special date or occasion in mind to mention this in our initial discussions, as we’ll always do our best to accommodate.

Stage five: Completion and collection

Congratulations! Your bespoke creation is ready to collect, with every element carefully handcrafted into existence.

We’ll contact you to arrange your final appointment for collection or secure shipping. Before handover, we ask that you pay your balance.

Got questions? We're here to help

You’ll find the answers to our frequently asked questions below.

How long does custom jewellery take to make?

On average, our bespoke pieces take four to six weeks to manufacture once the design is finalised and the stones have been sourced.

Every custom treasure is unique, so we encourage clients with a specific date in mind to mention this to us as soon as possible – we’ll always do our utmost to accommodate your request.

Can I incorporate my heirloom jewellery into my new piece?

Absolutely! We’re advocates for the upcycling of gemstones and precious metals from heirloom jewellery, and cherish the opportunity to incorporate your loved ones’ memory into your wedding ring.

Can I still work with you if I don’t live in Adelaide?

Absolutely! Technology allows for a truly immersive experience remotely – via email, telephone or video chat.

Are your stones ethically sourced?

As an Australian business, we work with a trusted network of like-minded suppliers committed to ethical and sustainable practices, sourcing both locally and internationally when required.

We generally provide several options for you to view and select from.

Do I receive a valuation with my piece?

Every purchase over $2,000 from our Ezara original collection or bespoke piece is supplied with a complimentary independent insurance valuation detailing stone weights, metals, and manufacturing details.

Do you offer jewellery insurance?

We recommend taking out insurance on your Ezara using a trusted service called Q-Report.

Q Report provides cover both inside and outside your home. You will be insured for damage, theft or even loss. It’s an agreed value policy with many more features and benefits, including the ability to return to us as your preferred jeweller for replacement or repair.

Can’t find the answers you’re looking for?

Email us or call 0420 755 545 during business hours to chat directly with our team.

Ready to create bespoke fine jewellery you’ll treasure forever?

We can’t wait to handcraft your custom jewellery. To get started, share as many (or as few) details as you’d like in the form below – including your style preferences, inspiration, and timeframe.

Let us know if you have a budget in mind. Our bespoke jewellery pieces start at approximately $2,200, our handcrafted engagement rings start at $4,500, and our custom wedding rings start at $1,200.

Not sure where to begin? We’ll help you identify the perfect design, metal, and stones during your complimentary consultation with Laura, our jeweller and gemmologist.

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Discover our customjewellery design process